Issues and Concerns

Bergen Regional Medical Center is committed to providing the best care in a compassionate and humanistic environment. If you have concerns related to care, safety, or customer service, we want to know about them. We encourage you to share any issues with our Department of Patient Relations at the number listed below. Should a matter remain unresolved, additional organizations, also listed below, can offer assistance.

All calls are held in the strictest of confidence.

Bergen Regional Medical Center - Department of Patient Relations

201-967-6879
For patient information, please call 201-967-4300

The Joint Commission

800-994-6610

New Jersey Department of Health and Senior Services

800-792-9770

Corporate Compliance Hotline

888-203-9067