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Issues and Concerns

Bergen Regional Medical Center is committed to providing the best care in a compassionate and humanistic environment. If you have concerns related to care, safety, or customer service, we want to know about them. We encourage you to share any issues with our Department of Patient Relations at the number listed below. Should a matter remain unresolved, additional organizations, also listed below, can offer assistance.

All calls are held in the strictest of confidence.

Bergen Regional Medical Center - Department of Patient Relations


The Joint Commission


New Jersey Department of Health and Senior Services


Corporate Compliance Hotline
















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